McMackin Tire Service is committed to serving you, our customer, with professional automotive repair at a reasonable cost with qualified technicians.  We use quality auto parts, guaranteed coast-to-coast.  We stand on sound business principles and uphold high ethical standards.  Our goal is to make your automotive repair experience friendly and successful.

As a professional auto service center, McMackin Tire Service agrees to:
  1)  Recommend corrective and maintenance services and explain to our customer which of these are required now to correct existing problems and which are for preventive maintenance.
  2)  Offer our customers a price estimate for work to be performed.
  3)  Obtain prior authorization for all work done, in writing or by other means satisfactory to our customers.
  4)  Make every effort to keep our customers informed about appointments and completion deadlines.
  5)  Furnish an itemized invoice for parts and services.
  6)  Furnish copies of any warranties covering parts or services.
  7)  Exercise reasonable care for our customer's property while it is being serviced.
  8)  Attempt to fix our customer's vehicle right the "first time".
  9)  Maintain a system for fair settlement of customer's complaints.
10)  Cooperate with established consumer complaint mediation activities. 
11)  Uphold the high standards of our profession and seek to correct any and all abuses within the automotive industry.